Blog
Your Customer Reviews Are Writing Your Operations Audit
She pulled up the review on her phone and slid it across the table like evidence. "Three different people told me three different things." One star. Posted six weeks...
Great Businesses Make It Look Simple
The company I use to mow my lawn isn’t doing anything revolutionary. They’re not the cheapest, and they’re not selling some premium, overengineered service. However,...
Revenue Is a Vanity Metric Until You Know These Numbers
I had a client a while back who was growing consistently. Revenue is up year over year, team expanding, deals closing. By every measure he could point to, the business...
The Gaps That Prevent Growth from Holding
What would you guess is one of the most common reasons founders struggle to scale? I think it comes down to a few key things. Lack of clear positioning, strong systems,...
Stop Blaming Your Sales. Your Cash Flow Is the Problem.
3 Signs You're Managing Cash Flow Wrong (And Don't Know It) John’s got real revenue and a growing team. Every few months, he's quietly drawing on his line of credit...
The Difference Between Growing and Scaling
The systems businesses put in place will dictate the long-term success of the organization. Even a business with a great product or service can still lose a lot of...
How to Know If It’s Really Time to Replace Your Legacy System
A lot of companies replace their legacy systems for the wrong reason. Often, it’s simply because someone has convinced them that the system itself is the problem....
Revenue Is Up… So Why Is Cash Still Tight?
Picture a warehouse on a Monday morning. Orders are coming in faster than they ever have. The dashboard looks impressive. Sales charts are climbing. From the outside,...
How to Build Business Credit the Right Way
Most small business owners sign their first personal guarantee without realizing how much long-term impact that one decision carries. You need capital to grow, the bank...
Focus On Your Numbers
There’s a version of running a business that feels like cooking without ever tasting the food. You’re following the steps, the kitchen is busy, everything looks right...