Your Software Didn’t Fail. Your People Did.

Your Software Didn’t Fail. Your People Did.

A few years back I got a call from a $500M retail distribution company in the middle of a NetSuite implementation that wasn’t going well. They hadn’t gone live yet and were already losing confidence. Leadership wasn’t sure if they had picked the...
The Space Between

The Space Between

Dave Matthews wrote about the space between a place where something important gets lost. He wasn’t talking about your finances, but he could have been. There is a space most business owners don’t know exists. It sits right between the person closing your...
Great Businesses Make It Look Simple

Great Businesses Make It Look Simple

The company I use to mow my lawn isn’t doing anything revolutionary. They’re not the cheapest, and they’re not selling some premium, overengineered service. However, they are incredibly well run. I got to thinking about what makes them such a well-run company. There...
The Gaps That Prevent Growth from Holding

The Gaps That Prevent Growth from Holding

What would you guess is one of the most common reasons founders struggle to scale? I think it comes down to a few key things. Lack of clear positioning, strong systems, and confidence in their value. As a founder myself, it’s easy to feel when it starts to shift....
How to Know If It’s Really Time to Replace Your Legacy System

How to Know If It’s Really Time to Replace Your Legacy System

A lot of companies replace their legacy systems for the wrong reason. Often, it’s simply because someone has convinced them that the system itself is the problem. Somewhere along the way, “old” becomes synonymous with “inefficient,” and the pressure to modernize...
Three Things to Consider Before Choosing Accounting Software

Three Things to Consider Before Choosing Accounting Software

I’ve noticed that choosing accounting software is starting to feel more complicated than it should. I see this most often when growth exposes the limits of spreadsheets and entry-level systems. The search starts with good intentions, then suddenly it’s demos, feature...