The Space Between

The Space Between

Dave Matthews wrote about the space between a place where something important gets lost. He wasn’t talking about your finances, but he could have been. There is a space most business owners don’t know exists. It sits right between the person closing your...
Your Customer Reviews Are Writing Your Operations Audit

Your Customer Reviews Are Writing Your Operations Audit

She pulled up the review on her phone and slid it across the table like evidence. “Three different people told me three different things.” One star. Posted six weeks ago. Forty-seven people had already marked it helpful. She wasn’t upset about the...
Revenue Is a Vanity Metric Until You Know These Numbers

Revenue Is a Vanity Metric Until You Know These Numbers

I had a client a while back who was growing consistently. Revenue is up year over year, team expanding, deals closing. By every measure he could point to, the business was working. Then I looked under the hood. His margins were being eaten alive by employee costs and...
The Gaps That Prevent Growth from Holding

The Gaps That Prevent Growth from Holding

What would you guess is one of the most common reasons founders struggle to scale? I think it comes down to a few key things. Lack of clear positioning, strong systems, and confidence in their value. As a founder myself, it’s easy to feel when it starts to shift....
Stop Blaming Your Sales. Your Cash Flow Is the Problem.

Stop Blaming Your Sales. Your Cash Flow Is the Problem.

3 Signs You’re Managing Cash Flow Wrong (And Don’t Know It) John’s got real revenue and a growing team. Every few months, he’s quietly drawing on his line of credit just to keep the lights on. Not because the business is failing but because the...
Revenue Is Up… So Why Is Cash Still Tight?

Revenue Is Up… So Why Is Cash Still Tight?

Picture a warehouse on a Monday morning. Orders are coming in faster than they ever have. The dashboard looks impressive. Sales charts are climbing. From the outside, the company looks like a success story unfolding in real time. Inside the business, it doesn’t feel...